Wednesday, May 07, 2008

Delegation+ Cooperation--Letters of a Businessman to his Daughter

One of the book i am reading lately.. and last night, a chapter in the book inspired me. :)

Chapter 16: Delegation + Cooperation
分工合作

The letter started with the businessman was concerned of his daughter(a manager in a dept) working late lately trying to complete a customer analysis report. And he mentioned that to complete such an important reports, 5 keys areas to be taken care of:
1.) list the overall agenda, indicating what do you wish to reveal in the report
2.) examine and choose the right information to be presented
3.) gather the accurate information
4.) analyze the collected information, use a very clear way to present
5.) the presented information should clearly point back to the agenda

And then it followed by the assumption of Mr businessman towards his daughter's reaction.. where he thought she would respond by saying.." i know all of these dad... ".. But Mr businessman emphasize that.. to be a successfull and high efficiency manager, to work hard to prepare such report, is not much helping at all. (now, this is the key turning point).

Mr businessman air his concern about looking at his daughter working hard each day. And when he asked her, she mentioned that.."do it myself independently and this is always faster than asking others to help..may be 3 times faster, dad".. Mr B replied.."this might be true.. however, there's some obstacles in this thinking."

"If you do not, at some level, allocate time to train up the resources how to do it, after 10 years, it will still be you 'yourself' ,'independently' doing the same type of job."

"there have been many people asked me, why do i running so many big companies at the same time and yet, i have time to spend a few months in a year to pursue my own personal interest in flying and enjoying the nature.. and my answer is.. because i have high efficiency workers to help me taking care of the daily business operation."

and.. Mr B estimate the reply of his daughter would be something like this.."ya dad.. this is easy..."

He continued, " yes, this is indeed easy. However, you would be surprised to discover that, the amount of people willing to allocate such time to train subordinates, so that job delegation can be done.. is rather few.."

"i always do not understand, why there are such an amount of managers who are unwilling to delegate the jobs and let his subordinates give a try, not enough of trust? or... simply stupidity? or.. worry that his subordinates might outperform him?"

"not much managers come and tell me.. the reason why he delegate his job to the particular subordinate is because he thinks that that person can do better job compared to him...i would have admire such manager"

"Being a manager is like building a pyramid. you are the top of the pyramid.. and you need a strong foundation.. and that is your resources, your people.. it is really depends on how you pick the right resources, right people, encourages, motivates, delegating jobs, monitoring... that strengthen the foundation.. and.. that is what you(as manager) has been paid to do."

Always continue building your pyramid.. ensuring good foundation. :)

A good sharing i thought.

2 comments:

lkemy said...

i start realize how important in delegate and cooperate in work and have been indeed experience it.
i remember the first time i join the navy camp with my senior status, i contempt all the punk junior in my team. i set up all the camp and cooking by myself without teaching they how to do it and delegate any job for them.Ends up, i am gastric and SOB (sick on bed) results of starving without food in limited time. Poor junior suffer starving with this arrogant senior togather. This experience have marked in my life.

navy1048 said...

Yes, i think that's the one thing that navy did not teach us... navy teach about survival, juniors be able to source information themselves given bunch of arrogant seniors(acted one of course..haha).. i still remember we were scolded and not being teached to do things..but expected to build our own tent, wash our plates, clean up toilets..etc... senior only teach neccessary(which is very little)..and we pick up ourselves.. i guess that's 1 of a reason why we sometimes tend to contempt others and found them weak...

As we grow in this "civilian" world, we learned that the world does not work like that.. world is talking about cooperation, cares, i guess it;s totally diff with the navy. Given the sense that...both focus on diff mission. :) with navy focus on mission critical, while world, focus on getting information shared across.. building up good organization..etc.

:)